by Olivia Fast | Jun 10, 2026 | Vendor Overbilling & Credits
Why “Good Service” Is Often the Reason Bad Billing Survives When most companies think about their uniform or linen program, they judge it by what they can see. Are the deliveries showing up?Are the garments clean?Is the route driver responsive?Are major complaints...
by Olivia Fast | Jun 3, 2026 | Vendor Overbilling & Credits
The Hidden Charges That Show Up Most Often in Uniform and Linen Programs At first glance, most uniform and linen programs look straightforward. A vendor delivers products, picks up soiled goods, provides ongoing service, and sends an invoice. On the surface, it feels...
by Olivia Fast | Mar 25, 2026 | Uniform & Linen Cost Reduction, Vendor Overbilling & Credits
What Your Cintas / Vestis / UniFirst Contract Does Not Protect You From Contract ≠ enforcement Most companies take comfort in having a signed uniform or linen agreement in place. There’s a natural assumption that once the contract is executed, the major risks are...
by Olivia Fast | Feb 12, 2026 | Vendor Overbilling & Credits
Why Credits Exist on Paper but Rarely Show Up on Your Statement If you’ve ever been told, “Yes, that credit is in the system,” and then never actually seen it hit your account, you’re not alone. Uniform, linen, and mat vendors issue credits all the time — on paper.The...
by Olivia Fast | Jan 15, 2026 | Industry-Specific Savings, Vendor Overbilling & Credits
Cintas, UniFirst, and the Real Cost of Consolidation Cintas going after UniFirst again isn’t about growth. It’s about control. This latest acquisition attempt fits a familiar consolidation pattern: the largest player in a mature industry tightening the...
by Olivia Fast | Jan 8, 2026 | Vendor Overbilling & Credits
The Vendor Isn’t the Problem. Your Oversight Model Is When companies overpay for uniforms and linens, the first instinct is to blame the vendor. The service feels expensive. The invoices look inflated. The increases seem constant. So the conclusion is easy: the...
